Privacy Policy

Last Updated: August 2026

At SN Healthcare (Private) Limited (“we,” “us,” or “our”), your privacy and the security of your personal and medical information are our top priorities. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (snhealthcare.com.pk) or visit our clinic in Multan.

By using our website or utilizing our medical services, you consent to the data practices described in this policy.

1. Information We Collect

To provide you with the highest standard of specialized dental and maxillofacial care, we may collect the following types of information:

• Personal Identification Information: Name, age, gender, date of birth, and ID/CNIC number.
• Contact Information: Email address, phone number (including WhatsApp), and physical address.
• Health and Medical Information: Dental history, medical conditions, current medications, X-rays, treatment records, and appointment history.
• Technical Data: When you visit our website, we may automatically collect data such as your IP address, browser type, device information, and browsing patterns using cookies (please see our Cookie Policy for more details).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule appointments and communicate with you regarding your treatment.
• To provide accurate medical diagnoses, create customized treatment plans, and perform necessary procedures.
• To maintain accurate and secure clinical records as required by healthcare regulations.
• To respond to your inquiries, answer questions, and provide customer support.
• To improve our website functionality and enhance the patient experience.

3. How We Protect Your Data

As a medical facility led by top-tier specialists, we adhere to strict confidentiality protocols. We implement a variety of security measures to maintain the safety of your personal and medical information. Your medical records are stored securely, and access is restricted strictly to authorized medical professionals and clinic staff who need the information to provide your care.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification or medical information to third parties.

We may only share your information in the following limited circumstances:

• With Medical Specialists: For referrals or collaborative treatments (only with your explicit consent).
• Legal Requirements: If required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

5. Your Rights Regarding Your Data

You have the right to:

• Request access to the personal and medical records we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your personal data, subject to local medical record retention laws.
• Opt-out of receiving any promotional or marketing communications from us at any time.

6. Third-Party Links

Our website may contain links to third-party websites (such as our social media pages). We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: